E-Commerce and M-Commerce

E-Commerce In simple words, E-Commerce plenty be said as the process of trading (buying and selling) goods finished electronic means (internet). It precious means, it is just like a securities industry which is established by the internet and electronic means for example, online trading etc (Channa, 2011). M-Commerce In short, M-Commerce lavatory be treated as a step forward from the E-Commerce as it involves all the trading through the medium which presume`t requires plug ins like internet, this type of service is unremarkably provided by the cellular services or personal digital assistant services (SearchMobileComputing.com, 2012). E-commerce and M-commerce applications: E-Commerce| M-Commerce| 1. electronic Advertising| 1. Travel and Ticketing| 2. electronic Customer Support wait on| 2. Education| 3. electronic market| 3. Enterprise Resource planning| 4. Electronic Payment makeup| 4. Inventory marketing and disp atching| 5. Electronic Order or go communication| 5. Entertainment| Applications of E-Commerce: 1. Electronic Advertising: Electronic advertising provides the step to the foreput information to the guests through different websites; it can be in the form of online electronic brochures or buying guides.

It displays yet a range of products which are relevant to the particular customers requirement (Henry Chan, 2001). 2. Electronic Customer Support Service: It provides online patron i-e: Frequently Asked Question; Online products update handling customers feedback/q ueries online, online application/registrati! on, personalized email communication etc (Henry Chan, 2001). 3. Electronic selling: It allows a customer to contact sales government agency or share information with competitors, customers and suppliers; it also helps to find out customers postulate and wants using internet, it anticipates customer needs achieving customer rapture through the electronic channel (Henry Chan, 2001). 4. Electronic Payment...If you want to repay a full essay, order it on our website: OrderCustomPaper.com

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